RM Unify experienced a notice incident on January 25, 2023 affecting RM Unify Login & Single Sign On and RM Unify Developer Dashboard and 1 more component, lasting 8h 25m. The incident has been resolved; the full update timeline is below.
Affected components
RM Unify Login & Single Sign OnRM Unify Developer DashboardRM Unify Launch PadRM Unify User Provisioning
Update timeline
- investigating Jan 25, 2023, 07:56 AM UTC
We are aware of an issue affecting the availability of RM Unify. Initial investigations indicate an issue with the Azure infrastructure that underpins the service. Our engineers are investigating further as our highest priority.
- monitoring Jan 25, 2023, 09:55 AM UTC
The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
- resolved Jan 25, 2023, 04:21 PM UTC
The root cause of this issue has been confirmed by Microsoft as resolved and service has returned to normal.