RM Unify experienced a critical incident on May 18, 2023 affecting RM Easimaths, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
RM Easimaths
Update timeline
- investigating May 18, 2023, 09:35 AM UTC
We are aware of an issue where users are unable to play activities in RM Easimaths. Our engineers are investigating this issue as a high priority.
- monitoring May 18, 2023, 01:59 PM UTC
Issue has been resolved and Easimaths activities are working as expected. We are monitoring the service closely.
- resolved May 19, 2023, 10:31 AM UTC
There have been no further issues during our period of monitoring.