RM Unify experienced a critical incident on August 29, 2023 affecting RM Easimaths, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
RM Easimaths
Update timeline
- investigating Aug 29, 2023, 08:42 AM UTC
We are aware of an issue where some users may be unable to login to RM Easimaths. Our engineers are investigating this issue as a high priority.
- monitoring Aug 29, 2023, 01:27 PM UTC
The issue has now been resolved and our monitoring shows service returning to normal. We will continue to monitor the service closely.
- resolved Aug 30, 2023, 10:20 AM UTC
There have been no further issues during our period of monitoring.