RLDatix incident

[RL6 Managed Hosted] SERVICE INTERRUPTION

Major Resolved View vendor source →

RLDatix experienced a major incident on February 21, 2022 affecting EASTERN Time Zone and CENTRAL Time Zone and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2022, 03:34 PM UTC
Resolved
Feb 21, 2022, 05:18 PM UTC
Duration
1h 43m
Detected by Pingoru
Feb 21, 2022, 03:34 PM UTC

Affected components

EASTERN Time ZoneCENTRAL Time ZoneMOUNTAIN Time ZonePACIFIC Time ZoneTEST (ALL Time Zones)TRAINING (ALL Time Zones)ARIZONA Time Zone

Update timeline

  1. investigating Feb 21, 2022, 03:34 PM UTC

    Hello RL6 Hosted Customers, We are experiencing a partial outage in our "Beanfield" datacenter. The RLDatix team is actively engaged in investigations. Updates will be posted on this page either on status change or on an hourly basis until otherwise notified. We apologise for the inconvenience and thank you for your patience,

  2. monitoring Feb 21, 2022, 04:17 PM UTC

    The connectivity issue has been identified, and a fix applied. We will continue to monitor the availability of systems.

  3. resolved Feb 21, 2022, 05:18 PM UTC

    This incident has been resolved.