RLDatix experienced a major incident on November 8, 2022 affecting EASTERN Time Zone, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 08, 2022, 07:38 PM UTC
Hello RL6 Hosted Customers, Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation (server reboot) on our server. We apologize for the short notice. During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and server will be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. For updates, visit the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/ Thank you, The RLDatix Team
- monitoring Nov 08, 2022, 07:47 PM UTC
Reboot has been completed and Applications are back online. We'll continue to monitor system health.
- resolved Nov 08, 2022, 08:06 PM UTC
This incident has been resolved.