RLDatix incident

RL6 Hosted EST Web Server Outage

Notice Resolved View vendor source →

RLDatix experienced a notice incident on July 20, 2023 affecting EASTERN Time Zone, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 03:14 PM UTC
Resolved
Jul 20, 2023, 04:11 PM UTC
Duration
56m
Detected by Pingoru
Jul 20, 2023, 03:14 PM UTC

Affected components

EASTERN Time Zone

Update timeline

  1. investigating Jul 20, 2023, 03:14 PM UTC

    We are investigating an interruption in service for the eastern time zone web services. Updates to follow.

  2. investigating Jul 20, 2023, 04:10 PM UTC

    The issue has been resolved at this time. There was an problem on the hosted web server that cause resources to abnormally consumed, locking up the server and its functionality. We made the decision to do an emergency reboot to resolve this problem.

  3. resolved Jul 20, 2023, 04:11 PM UTC

    This incident has been resolved.