RLDatix experienced a minor incident on January 18, 2024 affecting Test Environments and Test Environments and 1 more component, lasting 6h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Test EnvironmentsTest EnvironmentsProduction EnvironmentsProduction Environments
Update timeline
- investigating Jan 18, 2024, 06:04 PM UTC
We are currently investigating customers not being able to access their applications. We are working to understand the root cause. We will post an update within the hour.
- identified Jan 18, 2024, 06:52 PM UTC
The issue has been identified and we are mitigating the issue.
- identified Jan 18, 2024, 07:56 PM UTC
We continue to mitigate the issue.
- monitoring Jan 18, 2024, 09:04 PM UTC
A fix was implemented and we will continue to monitoring the situation.
- resolved Jan 19, 2024, 12:36 AM UTC
The incident has been resolved.