RLDatix incident

RL6 on Catalix - Service Interruption

Notice Resolved View vendor source →

RLDatix experienced a notice incident on January 25, 2024 affecting Test Environments and Test Environments and 1 more component, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 02:59 PM UTC
Resolved
Jan 25, 2024, 10:21 PM UTC
Duration
7h 21m
Detected by Pingoru
Jan 25, 2024, 02:59 PM UTC

Affected components

Test EnvironmentsTest EnvironmentsProduction EnvironmentsProduction Environments

Update timeline

  1. investigating Jan 25, 2024, 02:59 PM UTC

    RL6 on Catalix - Service Interruption

  2. identified Jan 25, 2024, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 25, 2024, 04:46 PM UTC

    We continue to work on a fix.

  4. identified Jan 25, 2024, 05:40 PM UTC

    Environments will be offline while we perform operations to bring environments back online.

  5. monitoring Jan 25, 2024, 07:38 PM UTC

    A fix has been implemented and environments are coming back online.

  6. monitoring Jan 25, 2024, 08:07 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 25, 2024, 10:21 PM UTC

    This incident has been resolved.