RLDatix incident

Data Center Network Outage

Major Resolved View vendor source →

RLDatix experienced a major incident on February 14, 2024 affecting EASTERN Time Zone and CENTRAL Time Zone and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 07:51 AM UTC
Resolved
Feb 14, 2024, 08:03 AM UTC
Duration
11m
Detected by Pingoru
Feb 14, 2024, 07:51 AM UTC

Affected components

EASTERN Time ZoneCENTRAL Time ZoneMOUNTAIN Time ZonePACIFIC Time ZoneTEST (ALL Time Zones)TRAINING (ALL Time Zones)ARIZONA Time Zone

Update timeline

  1. investigating Feb 14, 2024, 07:51 AM UTC

    Good day RL6 Hosted Customers, We are currently experiencing a internet service outage due to faulty equipment in our providers network. Please be advise they are estimating 30-45 minutes for repair at this time. Thank you, The RLDatix Team

  2. resolved Feb 14, 2024, 08:03 AM UTC

    This issue has been resolved at this time. If you are still experiencing an outage or related impact please open a case with the Support team. Thank you! The RLDatix Team