RLDatix incident

RL6 on Catalix / Risk & Safety - Service Interruption

Minor Resolved View vendor source →

RLDatix experienced a minor incident on February 25, 2024 affecting Test Environments and Test Environments and 1 more component, lasting 12h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2024, 02:25 AM UTC
Resolved
Feb 25, 2024, 02:29 PM UTC
Duration
12h 4m
Detected by Pingoru
Feb 25, 2024, 02:25 AM UTC

Affected components

Test EnvironmentsTest EnvironmentsProduction EnvironmentsProduction Environments

Update timeline

  1. investigating Feb 25, 2024, 02:25 AM UTC

    Our monitoring has identified an issue and we are investigating.

  2. identified Feb 25, 2024, 03:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 25, 2024, 04:05 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 25, 2024, 05:21 AM UTC

    A fix has been implemented. Production environments are operational at this time and Test environments will be up shortly.

  5. monitoring Feb 25, 2024, 05:34 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Feb 25, 2024, 05:35 AM UTC

    Test environments are operational.

  7. resolved Feb 25, 2024, 02:29 PM UTC

    This incident has been resolved.