RLDatix experienced a major incident on October 1, 2024 affecting Test Environments and Production Environments, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2024, 03:21 PM UTC
Hello Risk and Safety Customers, Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation on our service immediately. We apologize for the short notice. During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and service may be restarted. Some customers may experience a short service interruption. For updates, visit the Risk and Safety Status Page, located at: https://rl6-hosting-status.rldatix.com/ Thank you, The RLDatix Team
- investigating Oct 01, 2024, 03:33 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 01, 2024, 04:27 PM UTC
A fix has been implemented and we are monitoring the results at this time.
- resolved Oct 01, 2024, 05:13 PM UTC
The issue has been resolved at this time and stability confirmed. Thank you for your patience. The RLDatix Team