Rivery incident
Boomi Cloud API Management - Investigating Degradation
Rivery experienced a major incident on May 22, 2025 affecting CAM Design Time and CAM Runtime, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2025, 10:05 PM UTC
The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API oAuth dependent traffic Admin Dashboard Control Center Non OAuth dependent traffic Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
- investigating May 22, 2025, 10:32 PM UTC
We are continuing to investigate this issue.
- investigating May 22, 2025, 11:01 PM UTC
The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API - Call to OAuth APIs are throwing 596-Service Not Found error oAuth dependent traffic Admin Dashboard Control Center Non OAuth dependent traffic Traffic not dependent on oAuth is NOT impacted. Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
- identified May 22, 2025, 11:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 22, 2025, 11:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2025, 12:24 AM UTC
Our engineering team has corrected the issue and Boomi Cloud API Management is operating as expected.