Rivery incident

Boomi Cloud API Management - Degradation

Minor Resolved View vendor source →

Rivery experienced a minor incident on October 20, 2025 affecting CAM Design Time and CAM Developer Portals and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:29 AM UTC
Resolved
Oct 20, 2025, 12:19 PM UTC
Duration
2h 49m
Detected by Pingoru
Oct 20, 2025, 09:29 AM UTC

Affected components

CAM Design TimeCAM Developer PortalsCAM Reporting/AnalyticsCAM Runtime

Update timeline

  1. investigating Oct 20, 2025, 09:29 AM UTC

    The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API oAuth dependent traffic Admin Dashboard Control Center Datacenter impact - US- EAST region traffic Non OAuth dependent traffic Mashery Developer Portal Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  2. identified Oct 20, 2025, 09:39 AM UTC

    We have identified the root cause of the issue and we are working on it We are closely monitoring our services and will update the status page Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  3. identified Oct 20, 2025, 09:42 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2025, 10:12 AM UTC

    Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation. We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  5. resolved Oct 20, 2025, 12:19 PM UTC

    Our engineering team has corrected the issue and Boomi Cloud API Management platform is operating as expected.