RiversideFM experienced a minor incident on September 5, 2023 affecting Recording upload and processing, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Recording upload and processing
Update timeline
- identified Sep 05, 2023, 07:38 PM UTC
We are aware that some users are currently experiencing slower uploads. We have identified the root cause and are actively working to resolve it. If you experience a slow upload, please visit riverside.fm/upload when you are done recording. Your files will be uploaded shortly.
- identified Sep 05, 2023, 08:46 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 05, 2023, 08:48 PM UTC
The issue regarding slower uploading has now been resolved and uploading of your recordings should resume as normal.