River incident

Degraded Service

Minor Resolved View vendor source →

River experienced a minor incident on June 12, 2025 affecting Website, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:14 PM UTC
Resolved
Jun 12, 2025, 10:32 PM UTC
Duration
3h 18m
Detected by Pingoru
Jun 12, 2025, 07:14 PM UTC

Affected components

Website

Update timeline

  1. monitoring Jun 12, 2025, 07:14 PM UTC

    There is currently an incident impacting sign ups and non-essential document downloads. This is due to a Google Cloud outage upstream. We are actively monitoring the issue.

  2. resolved Jun 12, 2025, 10:32 PM UTC

    Full service has been restored. We have confirmed that all systems are functioning normally following the resolution of the upstream Google Cloud issue. Thank you for your patience and understanding during this incident.