Ring.io experienced a minor incident on July 19, 2022 affecting Ring.io Service, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Ring.io Service
Update timeline
- investigating Jul 19, 2022, 02:15 PM UTC
We are currently investigating an issue with the Ring.io Phone not being able to disconnect calls and the Ring.io Power Dialer.
- investigating Jul 19, 2022, 02:37 PM UTC
We are continuing to investigate this issue.
- identified Jul 19, 2022, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 19, 2022, 02:41 PM UTC
The issue with the Ring.io Web Phone disconnecting calls has been resolved. The Ring.io Web Phone is now fully operational.
- resolved Jul 19, 2022, 02:41 PM UTC
This incident has been resolved.