RingCentral Engage Digital Outage History

RingCentral Engage Digital is up right now

RingCentral Engage Digital had 2 outages in the last 2 years totaling 1h 43m of downtime — averaging 0.1 incidents per month.

There were 2 RingCentral Engage Digital outages since November 27, 2024 totaling 1h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dimelo.com

Minor March 27, 2025

Customers experienced interactions distribution interruption

Detected by Pingoru
Mar 27, 2025, 09:14 AM UTC
Resolved
Mar 27, 2025, 10:58 AM UTC
Duration
1h 43m
Affected: Engage Digital
Timeline · 4 updates
  1. investigating Mar 27, 2025, 09:14 AM UTC

    A portion of Engage Digital customers may have experienced delays in interactions distribution. Please note that this is limited to customers still hosted on our Claranet servers.

  2. identified Mar 27, 2025, 09:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2025, 10:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2025, 10:58 AM UTC

    This incident has been resolved.

Read the full incident report →