RingCentral Engage Digital incident

Outage on Engage Digital

Critical Resolved View vendor source →

RingCentral Engage Digital experienced a critical incident on August 6, 2019 affecting Engage Digital, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2019, 05:16 PM UTC
Resolved
Aug 06, 2019, 05:22 PM UTC
Duration
6m
Detected by Pingoru
Aug 06, 2019, 05:16 PM UTC

Affected components

Engage Digital

Update timeline

  1. investigating Aug 06, 2019, 05:16 PM UTC

    We are currently investigating an issue related to most traffic being blocked on Engage Digital

  2. investigating Aug 06, 2019, 05:20 PM UTC

    Incident should be resolved. We continue to monitor the situation.

  3. investigating Aug 06, 2019, 05:22 PM UTC

    We confirm the situation is back to normal. Incident closed.

  4. resolved Aug 06, 2019, 05:22 PM UTC

    This incident has been resolved.