RingCentral Engage Digital experienced a major incident on January 27, 2020 affecting Engage Digital, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Engage Digital
Update timeline
- investigating Jan 27, 2020, 05:09 PM UTC
We are currently investigating this issue. Some of you may be experiencing 500 errors while trying to access your Engage Digital platform.
- resolved Jan 27, 2020, 05:34 PM UTC
Good news! We've now cleared up the trouble that was affecting Engage Digital. You might have experienced slow downs and 500 errors for a short time. Situation is now stable again. Apologies for the disruption to your day.