RingCentral Engage Digital incident
Google global incidents impacting all google channels
RingCentral Engage Digital experienced a critical incident on December 14, 2020 affecting Other synchronization issues, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 14, 2020, 12:27 PM UTC
Google is currently suffering from a massive incident impacting most of its services from Google Suite to most of its properties (Youtube...). Youtube connector, Google Play connector, Google Business Messaging and Google my Business API are no longer responding. There is nothing that can be done but wait for Google to repair, they are aware of it : More details on Google status page https://www.google.fr/appsstatus#hl=en&v=status
- monitoring Dec 14, 2020, 12:36 PM UTC
The situation seems to be improving and we see more success in Google channel synchronization. We are monitoring the situation.
- resolved Dec 14, 2020, 12:55 PM UTC
We are not seeing any more errors for ~15min, Google channel appear operational again, Youtube is also back online. Closing the incident at ED level. Google incident is not officially closed yet https://www.google.fr/appsstatus#hl=en&v=status Duration of the impact on Google connectors 12:49am-1:31pm CET