RingCentral Engage Digital incident
Portion of shard1 customers experienced slowdowns and disconnections
RingCentral Engage Digital experienced a minor incident on November 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 27, 2024, 03:38 PM UTC
Part of our clients on shard1 were affected by slowdowns and disconnections between 1PM and 3PM due to underlying issues on our hosting provider.