Rime Labs had 10 outages in the last 2 years totaling 3h 40m of downtime — averaging 0.4 incidents per month.
There were 10 Rime Labs outages since June 30, 2025 totaling 3h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating. Please use http://users-east.rime.ai/ for the time being.
We are continuing to investigate this issue.
This incident has been resolved.
API outage is identified, working on resolving the issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
API outage is identified, working on resolving the issue.
This incident has been resolved.
API outage is identified, working on resolving the issue.
This incident has been resolved.
API outage is identified, working on resolving the issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
GPU provider experienced replica failure.
We are currently investigating the issue.
A fix has been issued and we are currently monitoring.
This incident has been resolved.
Elements of our api fleet experienced intermittent unavailability resulting in some users experiencing 502's on some percentage requests to users.rime.ai/v1/rime-tts
We briefly had an elevated rate of 500s due to a single faulty model servers. The server was identified and quickly rotated out of service.