Riipen experienced a major incident on November 2, 2023 affecting Platform, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- identified Nov 02, 2023, 06:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 02, 2023, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 02, 2023, 07:23 PM UTC
This incident has been resolved.
- postmortem Nov 02, 2023, 07:23 PM UTC
An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.