Rhumbix incident

Database upgrade related degredation

Minor Resolved View vendor source →

Rhumbix experienced a minor incident on December 13, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2021, 10:11 PM UTC
Resolved
Dec 13, 2021, 10:11 PM UTC
Duration
—
Detected by Pingoru
Dec 13, 2021, 10:11 PM UTC

Update timeline

  1. resolved Dec 13, 2021, 10:48 PM UTC

    We had a window where some customers received error responses from Rhumbix due to a database upgrade. The error period was between 14:11 to 14:13 Pacific time. The errors stopped occurring as the database upgrade neared completion. The upgrade is now complete and all services have returned to normal.