Rhumbix incident

Partial SSO Outage

Major Resolved View vendor source →

Rhumbix experienced a major incident on January 7, 2026 affecting Rhumbix, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 01:10 PM UTC
Resolved
Jan 07, 2026, 03:12 PM UTC
Duration
2h 2m
Detected by Pingoru
Jan 07, 2026, 01:10 PM UTC

Affected components

Rhumbix

Update timeline

  1. investigating Jan 07, 2026, 01:10 PM UTC

    We have received reports that some users are unable to login using SSO. We are investigating the issue.

  2. identified Jan 07, 2026, 02:24 PM UTC

    We have identified the issue and are working on a solution.

  3. resolved Jan 07, 2026, 03:12 PM UTC

    Due to an update to a library supporting SSO all SSO configurations required updating the Issuer URI to include the tenant ID in place of "common". All SSO users should now be able to log in.