Rhaegal incident

Some forms cannot be sent

Major Resolved View vendor source →

Rhaegal experienced a major incident on June 2, 2023 affecting Form4Smart, lasting 28d 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 07:02 AM UTC
Resolved
Jun 30, 2023, 02:43 PM UTC
Duration
28d 7h
Detected by Pingoru
Jun 02, 2023, 07:02 AM UTC

Affected components

Form4Smart

Update timeline

  1. investigating Jun 02, 2023, 07:02 AM UTC

    We are currently having some disconnections with an API between Form4Smart and SmartRecruiters so some forms are unable to be sent to candidates or recruiters. We are investigating with SmartRecruiters to fix this.

  2. investigating Jun 06, 2023, 10:12 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 13, 2023, 12:33 PM UTC

    An update of Form4Smart should be deployed tomorrow morning.

  4. monitoring Jun 13, 2023, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 30, 2023, 02:43 PM UTC

    This incident has been resolved.