Rezdy incident

Increased errors on Marketplace checkout

Critical Resolved View vendor source →

Rezdy experienced a critical incident on January 21, 2022 affecting Marketplace checkout, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2022, 04:28 AM UTC
Resolved
Jan 21, 2022, 07:04 AM UTC
Duration
2h 35m
Detected by Pingoru
Jan 21, 2022, 04:28 AM UTC

Affected components

Marketplace checkout

Update timeline

  1. identified Jan 21, 2022, 04:28 AM UTC

    We are aware of errors when attempting to checkout products in our Marketplace. We are currently working on a fix.

  2. identified Jan 21, 2022, 05:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 21, 2022, 05:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2022, 07:04 AM UTC

    This incident has been resolved.