Rezdy incident

SMS's being delayed or not delivered

Major Resolved View vendor source →

Rezdy experienced a major incident on November 11, 2022 affecting SMS number, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2022, 05:49 AM UTC
Resolved
Nov 14, 2022, 04:57 AM UTC
Duration
2d 23h
Detected by Pingoru
Nov 11, 2022, 05:49 AM UTC

Affected components

SMS number

Update timeline

  1. investigating Nov 11, 2022, 05:49 AM UTC

    We are experiencing a degradation across our sms service resulting in sms's being delayed or not delivered.

  2. identified Nov 11, 2022, 05:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 13, 2022, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2022, 04:57 AM UTC

    This incident has been resolved.