Rezdy incident

Rezdy functionality impacted

Notice Resolved View vendor source →

Rezdy experienced a notice incident on May 16, 2023, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 05:59 PM UTC
Resolved
May 17, 2023, 12:35 AM UTC
Duration
6h 36m
Detected by Pingoru
May 16, 2023, 05:59 PM UTC

Update timeline

  1. investigating May 16, 2023, 05:59 PM UTC

    We are currently experiencing an intermittent issue affecting the editing of orders internally. Our team is actively investigating the situation to identify the root cause and resolve it as quickly as possible. We understand the urgency and are working diligently to restore normal operations. We will provide further updates as soon as we have more information.

  2. monitoring May 16, 2023, 07:05 PM UTC

    Error logs have returned to normal levels, indicating significant improvements in our system’s performance. Our Engineering Team is monitoring the results to ensure continued stability.

  3. resolved May 17, 2023, 12:35 AM UTC

    This incident has been resolved.