Rezdy incident

Accuracy of reports is temporarily affected

Notice Resolved View vendor source →

Rezdy experienced a notice incident on August 21, 2023 affecting Analytics & Reporting, lasting 15h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2023, 10:49 AM UTC
Resolved
Aug 22, 2023, 02:15 AM UTC
Duration
15h 26m
Detected by Pingoru
Aug 21, 2023, 10:49 AM UTC

Affected components

Analytics & Reporting

Update timeline

  1. monitoring Aug 21, 2023, 10:49 AM UTC

    The accuracy of your reports will be temporarily affected over the next 48 hours as data synchronizes with our new data warehouse. This means that: Data prior to 7pm Monday AEST will be available once the upgrade has been completed Data after 7pm Monday AEST will be available after 48 hours. We sincerely apologize for any inconvenience this change might cause and greatly appreciate your understanding as we work towards enhancing the security and stability of our systems.

  2. resolved Aug 22, 2023, 02:15 AM UTC

    This incident has been resolved.