Rezdy incident

Intermittent issues with our system's ability to save order updates reliably

Rezdy experienced a notice incident on February 16, 2024 affecting Booking Software, lasting 26m. The incident has been resolved; the full update timeline is below.

Started: Feb 16, 2024, 06:20 AM UTC
Resolved: Feb 16, 2024, 06:47 AM UTC
Duration: 26m
Detected by Pingoru: Feb 16, 2024, 06:20 AM UTC

Affected components

Booking Software

Update timeline

investigating Feb 16, 2024, 06:20 AM UTC

We are currently experiencing intermittent issues with our system's ability to save order updates reliably. This may result in delays or inconsistencies in the updating of orders. Our team is actively investigating the matter to identify and resolve the underlying cause. Our team will provide updates on the progress. We appreciate your patience.
resolved Feb 16, 2024, 06:47 AM UTC

Our team have resolved the immediate problem affecting reliability to order updates. Services should be restored and our team will continue to monitor for any further occurrences.