Rezdy incident

Email Deliverability Issue

Notice Resolved View vendor source →

Rezdy experienced a notice incident on January 24, 2025, lasting 9h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 07:11 PM UTC
Resolved
Jan 25, 2025, 04:59 AM UTC
Duration
9h 47m
Detected by Pingoru
Jan 24, 2025, 07:11 PM UTC

Update timeline

  1. investigating Jan 24, 2025, 07:11 PM UTC

    We are investigating an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP.

  2. identified Jan 24, 2025, 08:57 PM UTC

    The issue with our email provider has been identified and we're working closely with them to resolve this as soon as possible.

  3. monitoring Jan 24, 2025, 11:36 PM UTC

    Issue with the email provider has been resolved. We will continue monitoring before marking this as resolved.

  4. resolved Jan 25, 2025, 04:59 AM UTC

    We're marking the issue with emailing service as resolved. We apologise for any inconvenience caused.