Rezdy incident

Email deliverability issue

Notice Resolved View vendor source →

Rezdy experienced a notice incident on April 10, 2025, lasting 9h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 09:41 PM UTC
Resolved
Apr 11, 2025, 07:10 AM UTC
Duration
9h 28m
Detected by Pingoru
Apr 10, 2025, 09:41 PM UTC

Update timeline

  1. identified Apr 10, 2025, 09:41 PM UTC

    We have identified an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP.

  2. monitoring Apr 11, 2025, 06:34 AM UTC

    The issue with our email provider has been resolved and our team is working on resending emails that might be affected.

  3. resolved Apr 11, 2025, 07:10 AM UTC

    After monitoring the issue we're closing the incident off. Please reach out to our customer care team if you have any issues. We apologise for any inconvenience caused.