Rezdy experienced a major incident on June 19, 2025 affecting Rezdy emailing, lasting 9h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Rezdy emailing
Update timeline
- investigating Jun 19, 2025, 09:06 PM UTC
We are investigating an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP.
- identified Jun 20, 2025, 01:34 AM UTC
The issue with our email provider has been identified and we're working closely with them to resolve this as soon as possible.
- resolved Jun 20, 2025, 07:06 AM UTC
We're marking the issue with emailing service as resolved. If you notice any issues with your email deliverability, please reach out to our customer care. We apologise for any inconvenience caused.