Rezdy incident

Email Deliverability Issue

Major Resolved View vendor source →

Rezdy experienced a major incident on June 29, 2025 affecting Rezdy emailing, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2025, 12:52 AM UTC
Resolved
Jun 29, 2025, 05:40 AM UTC
Duration
4h 48m
Detected by Pingoru
Jun 29, 2025, 12:52 AM UTC

Affected components

Rezdy emailing

Update timeline

  1. investigating Jun 29, 2025, 12:52 AM UTC

    We are investigating an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP.

  2. identified Jun 29, 2025, 03:34 AM UTC

    The issue with our email provider has been identified and we're working closely with them to resolve this as soon as possible.

  3. identified Jun 29, 2025, 05:40 AM UTC

    We're marking the issue with emailing service as resolved. If you notice any issues with your email deliverability, please reach out to our customer care. We apologise for any inconvenience caused.

  4. resolved Jun 29, 2025, 05:40 AM UTC

    This incident has been resolved.