Rezdy incident

Receiving reports of intermittent slowdown

Major Resolved View vendor source →

Rezdy experienced a major incident on January 19, 2026 affecting Rezdy Website [rezdy.com] and Rezdy App Login and 1 more component, lasting 16h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 08:32 PM UTC
Resolved
Jan 20, 2026, 01:08 PM UTC
Duration
16h 35m
Detected by Pingoru
Jan 19, 2026, 08:32 PM UTC

Affected components

Rezdy Website [rezdy.com]Rezdy App LoginAnalytics & Reporting

Update timeline

  1. investigating Jan 19, 2026, 08:32 PM UTC

    We are aware of reports of intermittent performance slowdowns on the Rezdy platform and are actively investigating the issue.

  2. monitoring Jan 19, 2026, 09:10 PM UTC

    We have rolled back to a prior version and are actively monitoring the Rezdy platform for stability.

  3. monitoring Jan 19, 2026, 09:36 PM UTC

    We are seeing signs of performance improvement on the Rezdy platform and are continuing to monitor closely.

  4. monitoring Jan 19, 2026, 10:03 PM UTC

    We continue to observe improved performance on the Rezdy platform and are monitoring to ensure ongoing stability.

  5. monitoring Jan 19, 2026, 10:19 PM UTC

    The Rezdy platform is currently stable, and we are continuing to monitor for any further issues.

  6. resolved Jan 20, 2026, 01:08 PM UTC

    The issue has been resolved, and platform performance has returned to normal. We will continue to monitor.