ReviewTrackers experienced a minor incident on May 22, 2015, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 22, 2015, 03:51 PM UTC
Our data collection infrastructure is experiencing above average loads which is causing delays in new reviews being made available via our platform. Our engineers are monitoring the situation and adding more capacity to keep up with demand. We apologize for this inconvenience and are working tirelessly to restore service to the level you expect. Thank you for your patience while we address this issue. If you have any questions or concerns, please contact [email protected].
- resolved May 22, 2015, 06:57 PM UTC
We have increased capacity and are beginning to catch up on the backlog of reviews that need to be processed. It will take time for the backlog to be flushed out. We will continue to monitor the situation through the weekend. Thank you for your continued patience on this matter.