ReviewTrackers experienced a minor incident on July 20, 2015, lasting 2d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 20, 2015, 05:45 PM UTC
Our data collection infrastructure is experiencing above average delays in new reviews being made available via our platform. Our engineers are monitoring the situation and working to resolve the situation as quickly as possible. We apologize for this inconvenience and are working to restore service to the level you expect. Thank you for your patience while we address this issue. If you have any questions or concerns, please contact [email protected].
- monitoring Jul 21, 2015, 02:43 PM UTC
Our engineers are monitoring the situation as a fix was implemented overnight and has resolved the issue for the majority of the data delays. This issue is currently impacting less than 2% of locations and we are working to fully resolve the situation as quickly as possible. We apologize for this inconvenience and are working to restore service to the level you expect. Thank you for your patience while we address this issue. If you have any questions or concerns, please contact [email protected].
- resolved Jul 22, 2015, 06:38 PM UTC
Our engineers have been monitoring the situation believe this has been fully resolved. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].