ReviewTrackers experienced a minor incident on August 13, 2015, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 13, 2015, 07:47 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Aug 13, 2015, 09:49 PM UTC
We identified the root cause as a server issue impacting some API customers. To resolve the issue we restarted the servers and are now back to normal levels. We apologize any inconvenience and are monitoring to ensure we provide the service level you expect. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].