ReviewTrackers experienced a minor incident on December 14, 2015, lasting 13h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 14, 2015, 03:29 PM UTC
We're experiencing an elevated level of API and dashboard errors and are currently looking into the issue.
- identified Dec 14, 2015, 03:48 PM UTC
We believe we have identified the root cause within the database settings. We are in the process of testing this solution.
- monitoring Dec 14, 2015, 06:41 PM UTC
The new settings have stabilized the API and Dashboard and we are continuing to monitor the situation.
- resolved Dec 15, 2015, 04:50 AM UTC
We have not seen a regression of the issues and are considering this incident resolved.