ReviewTrackers incident

Intermittent issues with DNS resolution

Notice Resolved View vendor source →

ReviewTrackers experienced a notice incident on October 21, 2016, lasting 11h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2016, 04:32 PM UTC
Resolved
Oct 22, 2016, 03:38 AM UTC
Duration
11h 5m
Detected by Pingoru
Oct 21, 2016, 04:32 PM UTC

Update timeline

  1. identified Oct 21, 2016, 04:32 PM UTC

    We are tracking issues with our DNS provider. This outage is causing disruptions between services on the platform. We are investigating. Status can also be tracked with our provider here- https://www.dynstatus.com/incidents/nlr4yrr162t8

  2. resolved Oct 22, 2016, 03:38 AM UTC

    This incident has been resolved. Dyn has now resolved the issue. That said, we will continue to monitor the situation in case of a reoccurrence. We have configured our application to use a second DNS service in addition to Dyn. This change is currently propagating from the root DNS servers, and will complete within 48 hours. Once this change is completely propagated, should either service fail, DNS will automatically use the available service.