ReviewTrackers incident

Service Provider Outage

Major Resolved View vendor source →

ReviewTrackers experienced a major incident on May 31, 2018, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2018, 10:07 PM UTC
Resolved
May 31, 2018, 11:00 PM UTC
Duration
53m
Detected by Pingoru
May 31, 2018, 10:07 PM UTC

Update timeline

  1. investigating May 31, 2018, 10:07 PM UTC

    We regret to inform you that our service provider for our databases is having a major outage. Our ReviewTrackers' app will not be available until the service is operational. We will keep you updated as we find out more information.

  2. identified May 31, 2018, 10:07 PM UTC

    The issue has been acknowledged by our service provider and they are investigating: https://status.heroku.com/incidents/1561

  3. identified May 31, 2018, 10:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 31, 2018, 11:00 PM UTC

    It appears things have returned to normal. We are very sorry for the inconvenience!