ReviewTrackers incident

Service Provider Outage - Search

Minor Resolved View vendor source →

ReviewTrackers experienced a minor incident on October 21, 2019, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2019, 07:19 PM UTC
Resolved
Oct 22, 2019, 12:00 AM UTC
Duration
4h 40m
Detected by Pingoru
Oct 21, 2019, 07:19 PM UTC

Update timeline

  1. identified Oct 21, 2019, 07:19 PM UTC

    Our platform is having issues with new resources being searchable, due to an issue with a service provider

  2. resolved Oct 22, 2019, 12:00 AM UTC

    The underlying search infrastructure has been replaced and the search backlog has caught up.