ReviewTrackers incident

Faceboook Integration

Major Resolved View vendor source →

ReviewTrackers experienced a major incident on March 11, 2020 affecting Data Collection, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2020, 03:28 PM UTC
Resolved
Mar 11, 2020, 10:15 PM UTC
Duration
6h 47m
Detected by Pingoru
Mar 11, 2020, 03:28 PM UTC

Affected components

Data Collection

Update timeline

  1. investigating Mar 11, 2020, 03:28 PM UTC

    We are currently investigating an issue with our Facebook integration process. Thank you for your patience as we dig into the problem. Existing integrations are continuing to receive data.

  2. identified Mar 11, 2020, 05:36 PM UTC

    We have identified the issue and are working at putting the fix into place. Thank you again for your patience!

  3. resolved Mar 11, 2020, 10:15 PM UTC

    The incident has been resolved. Thank you for your patience.