ReviewTrackers experienced a critical incident on March 16, 2020 affecting Data Collection, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Data Collection
Update timeline
- investigating Mar 16, 2020, 04:20 PM UTC
We are investigating a platform outage. Currently we are seeing multiple service providers experiencing issues.
- resolved Mar 16, 2020, 04:32 PM UTC
One of our service providers underwent a major outage. We appear to be past the issue at this time.