ReviewTrackers incident

Metrics / Summary Review Data is Unavailable

Minor Resolved View vendor source →

ReviewTrackers experienced a minor incident on December 27, 2021 affecting Dashboard & API, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2021, 04:46 PM UTC
Resolved
Dec 27, 2021, 07:00 PM UTC
Duration
2h 13m
Detected by Pingoru
Dec 27, 2021, 04:46 PM UTC

Affected components

Dashboard & API

Update timeline

  1. identified Dec 27, 2021, 04:46 PM UTC

    We are experiencing issues loading summary review data (also known as 'metrics') on our dashboard due to a service provider bug. We are working with them to fix the problem and will post updates here as they become available.

  2. resolved Dec 27, 2021, 07:00 PM UTC

    The issue has been resolved.