ReviewTrackers incident

Keywords Processing Delay

Minor Resolved View vendor source →

ReviewTrackers experienced a minor incident on May 10, 2022 affecting Dashboard & API, lasting 14h 27m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 02:22 PM UTC
Resolved
May 11, 2022, 04:49 AM UTC
Duration
14h 27m
Detected by Pingoru
May 10, 2022, 02:22 PM UTC

Affected components

Dashboard & API

Update timeline

  1. investigating May 10, 2022, 02:22 PM UTC

    We are experiencing a delay processing keywords for new reviews coming into our platform. We are working through the backlog of data to process and will update this when we catch back up. We are sorry for the inconvenience.

  2. resolved May 11, 2022, 04:49 AM UTC

    This incident has been resolved.