Revers.io incident

High number of Errors

Minor Resolved View vendor source →

Revers.io experienced a minor incident on November 3, 2021 affecting BackOffice and SelfCare, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2021, 03:06 PM UTC
Resolved
Nov 03, 2021, 06:18 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 03, 2021, 03:06 PM UTC

Affected components

BackOfficeSelfCare

Update timeline

  1. investigating Nov 03, 2021, 03:06 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Nov 03, 2021, 04:32 PM UTC

    We are monitoring the errors as the root cause has been identified and fixed. An upgrade of data created a large level of notifications which has stuck a process. Process has been killed and relaunched.

  3. resolved Nov 03, 2021, 06:18 PM UTC

    No more issue detected, all is operational.