Revers.io incident

High number of errors on Pickup Point search

Minor Resolved View vendor source →

Revers.io experienced a minor incident on November 12, 2021 affecting BackOffice and SelfCare, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2021, 09:20 AM UTC
Resolved
Nov 12, 2021, 11:09 AM UTC
Duration
1h 49m
Detected by Pingoru
Nov 12, 2021, 09:20 AM UTC

Affected components

BackOfficeSelfCare

Update timeline

  1. investigating Nov 12, 2021, 09:20 AM UTC

    Investigation is in progress

  2. identified Nov 12, 2021, 09:36 AM UTC

    The issue is linked to networking issue with Google services, we continue the investigations.

  3. identified Nov 12, 2021, 09:59 AM UTC

    Issue in investigation by google: https://status.cloud.google.com/incidents/1xkAB1KmLrh5g3v9ZEZ7

  4. resolved Nov 12, 2021, 11:09 AM UTC

    We don't see any issue since 10:05 UTC, we mark the issue as resolved.