Revers.io experienced a minor incident on December 15, 2021 affecting BackOffice, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
BackOffice
Update timeline
- identified Dec 15, 2021, 08:51 AM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 15, 2021, 08:57 AM UTC
A fix has been done to unblock indexing operation for recent files. A complete reindex is in progress. A fix is in progress to prevent issues in duplicated facets.
- monitoring Dec 15, 2021, 09:28 AM UTC
Complete reindex is finished. Monitoring closely the search behavior.
- resolved Dec 15, 2021, 12:12 PM UTC
All is running fine